Privacy Policy

WhoMails Chrome Extension - B2B Email Finder

Last Updated: June 20, 2025

1. Introduction

Welcome to the privacy policy for the WhoMails - B2B Email Finder Chrome extension. This policy describes how we collect, use, store, and protect your personal information when you use our Chrome extension.

In Summary: We respect your privacy and only collect data necessary for our WHOIS information search service and professional email extraction functionality.

2. Data We Collect

2.1 Authentication Data

  • Email address (for account creation and authentication)
  • Encrypted password
  • JWT token for secure authentication
  • Account creation date and last login

2.2 Usage Data

  • Domains searched through the extension
  • WHOIS search history
  • Number of credits used and remaining
  • Request timestamps
  • IP address (for security and abuse prevention)

2.3 Technical Data

  • Chrome extension version used
  • Browser User-Agent
  • Technical error information (logs)
  • Anonymized performance and usage data

2.4 Payment Data

  • Billing information (processed by Stripe, not stored on our servers)
  • Subscription and transaction history
  • Current subscription type (free, starter, pro)

3. How We Use Your Data

3.1 Core Functionality

  • Perform WHOIS searches and extract contact information
  • Authenticate your account and maintain your session
  • Manage your credits and usage limitations
  • Maintain your search history

3.2 Service Improvement

  • Analyze usage to improve the extension
  • Resolve technical issues and bugs
  • Optimize performance and reliability
  • Develop new features

3.3 Communication

  • Send important service notifications
  • Respond to your support requests
  • Inform about updates and new features (with your consent)

4. Data Sharing

We never sell your personal data to third parties.

4.1 Service Providers

  • Supabase: Database hosting (encrypted data)
  • Stripe: Payment processing (PCI DSS compliant)
  • Heroku/AWS: Application hosting

4.2 Legal Obligations

We may disclose your information if required by law, court order, or to protect our legal rights and the security of our users.

5. Data Storage and Security

5.1 Security Measures

  • Data encryption in transit (HTTPS/TLS)
  • Data encryption at rest
  • Secure JWT token authentication
  • Restricted data access via RLS (Row Level Security)
  • Security monitoring and logging

5.2 Data Location

Your data is stored on secure servers in the European Union, in compliance with GDPR regulations.

5.3 Data Retention

  • Account data: retained while your account is active
  • Search history: retained for maximum 2 years
  • Technical logs: retained for 6 months
  • Billing data: retained according to legal obligations

6. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

Right of Access

View the data we hold about you

Right of Rectification

Correct inaccurate or incomplete data

Right to Erasure

Request deletion of your data

Right to Portability

Retrieve your data in a readable format

To exercise these rights, contact us at: contact@whomails.com

7. Cookies and Similar Technologies

7.1 Types of Cookies Used

  • Session cookies: To maintain your connection
  • Authentication cookies: To secure your account
  • Preference cookies: To remember your settings

7.2 Extension Local Storage

The Chrome extension may store locally in your browser:

  • Authentication token (encrypted)
  • Usage preferences
  • Temporary results cache

8. Changes to This Policy

We reserve the right to modify this privacy policy at any time. For significant changes, we will notify you by:

  • Notification in the Chrome extension
  • Email to your contact address
  • Updating the date at the top of this page

9. Contact Us

If you have questions about this privacy policy or the processing of your personal data:

Email

contact@whomails.com

Support

contact@whomails.com

Response Time: We commit to responding to your requests within 72 hours maximum.

This privacy policy is compliant with GDPR and applicable regulations.

Document version 1.0 - Last revision: June 20, 2025